Arabic Stories on Applying ITIL in Actual Practice

 

The EAITSM Inc., an affiliate of the OneWayForward Inc., announced release of the Arabic translations of ITSM fiction stories series (under sponsorship from the OneWayForward Inc.), that are now available for purchase for the public.

The following are the titles included in the series:

• Volume 1: The Iron Triangle - view book contents.
  
• Volume 2: Catalogs, Services, and Portfolios - view book contents.
  
• Volume 3: Integrated Measurement - KPIs and Metrics for ITSM - view book contents.
  
• Volume 4: Availability and Capacity Management in the Cloud - view book contents.
  

 
Learn how to apply ITIL processes and best practices in real world situation through story telling style that's easy to understand and apply.

• Enhance your practitioner skills
  
• Use the stories as giveaways for your trainees
  
• Give them as gifts to your customers
  

 
The books are provided as PDF softcopy, under digital rights protection, downloadable from within Adobe Digital Editions.

 
Click here to order