(Arabic Webinar)

Presenter:	Rania Al-Maghraby, OPM3, PMP, ITIL, MSc. Owner & General Manager, OneWayForward Inc.,Founder, President, and GM, EAITSM / itSMF Egypt
Date:	Wednesday, Mar 26, 2014
Time:	11:00 AM UAE, Oman | 10:00 AM Saudi Arabia, Kuwait, Bahrain, Qatar | 9:00 AM Egypt
Duration:	60 Minutes

The purpose of this webinar is to describe what is configuration management, the main terminologies associated with it, and activities performed in applying the configuration management process. We will relate asset management and configuration management as one integrated process, and clarify the value that the business will realize by adopting these practices. The discussion is mainly targeted to IT service provider organizations and how they can implement these practices. The presentation will be in Arabic and English, with the speaker commentary in Arabic. 

Webinar Agenda:

1. Purpose and scope 
2. Assets vs. Configuration Items 
3. CMS, CMDB, and configuration baseline
4. The Definitive Media Library
5. Service Asset and Configuration Management Activities
6. Value to business
   

About the Speaker - Rania Al-Maghraby, OPM3, PMP, ITIL, MSc

• Is the Founder, President, and GM, EAITSM / itSMF Egypt
• Owner & General Manager, OneWayForward Inc.,

Note: Free Webinar

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